Theme park mask policy updates can lead to guest confusion

LAKE BUENA VISTA, FL - JULY 2: In this handout photo provided by Walt Disney World Resort, Mickey Mouse stars in the "Mickey and Friends Cavalcade on July 2, 2020 in Lake Buena Vista, Florida. With traditional parades on temporary hiatus to support physical distancing during the phased reopening, Disney characters will pop up in new and different ways throughout the day. Walt Disney World Resort theme parks begin their phased reopening on July 11, 2020. (Photo by Kent Phillips/Walt Disney World Resort via Getty Images)
LAKE BUENA VISTA, FL - JULY 2: In this handout photo provided by Walt Disney World Resort, Mickey Mouse stars in the "Mickey and Friends Cavalcade on July 2, 2020 in Lake Buena Vista, Florida. With traditional parades on temporary hiatus to support physical distancing during the phased reopening, Disney characters will pop up in new and different ways throughout the day. Walt Disney World Resort theme parks begin their phased reopening on July 11, 2020. (Photo by Kent Phillips/Walt Disney World Resort via Getty Images) /
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From the Happiest Place on Earth to the Wizarding World, Florida theme park mask policy updates have guests feeling a little lost. While there might be an app for people to find their path from attraction to attraction, the latest statements have some people wondering what is the right course to take.

At the end of July, Disney Parks changed its mask policy. The current status requires all guests to wear masks on transportation and in indoor attractions. While outside and in common, masks are optional for guests. These revised policies are regardless of vaccination status.

While Disney Parks puts health and safety first, it appreciates that mask policies can and will be updated. Given the recent surges in COVID variant cases, it feels that this modification is necessary. At the same time, the previously employed rules regarding the type of masks allowed (ie. no gators, bandanas, etc.) have been reinstated.

For the theme park guests, the change in rules is both good and can be confusing. While the rule seems simple enough, the reality is that mask policies can cause tension with guests. Although wearing a mask in the heat can be uncomfortable, the reality is that the on/off, required/non-required areas can make the whole day seem like a question of “am I being compliant.”

Although many people might be uncomfortable with this statement, the reality is that a blanket mask policy from the moment that people walk through the turnstiles could avoid all the confusion. If theme park staff are wearing masks, all day, in all locations, why shouldn’t guests?

While Disney has made more specific rules, Universal and Sea World have not made masks indoors a requirement. Those theme parks are advising guests to follow their own preferences, but they are encouraging guests to wear masks where possible.

The reality is that visiting a theme park can be an entertaining way to spend the day and the increased crowds this summer have shown that people are wanting to go and have fun. Even in open spaces, people can be close together. Although everyone wants to be happy and healthy, the reality is that guests need to think about their own preferences and comfort levels when making their choices to wear or not wear a mask throughout a theme park.

Even though these changes apply to Florida theme parks, other locales and attractions have their own requirements. Before visiting any location, it is best to check with the establishment to understand and appreciate the rules.

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Have you visited a theme park this year? Has theme park mask policy impacted your decision to attend?